Frequently Asked Questions
Find answers to common questions about our home and craft products
What materials are your home products made from?
We prioritize high-quality, durable materials such as premium ceramics, stainless steel, and eco-friendly polymers designed for long-lasting home use.
Are your drinkware items dishwasher safe?
Most of our PYD LIFE drinkware is top-rack dishwasher safe, though we recommend hand-washing for items with special sublimation coatings to preserve design vibrance.
Do you offer bulk discounts for large orders?
Yes, we provide tiered pricing for bulk purchases. Please contact our sales team or check the product page for volume discount details.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel an order within 2 hours of placement by contacting customer support.
Are your products compatible with standard heat presses?
Yes, our sublimation blanks and home craft items are designed to be compatible with most standard heat presses and sublimation ovens.